Sahavio

A mobile app concept for field tasks, team location and service reports.

What is Sahavio?

For companies doing on-site maintenance and repair, such as vehicle service, air conditioning, elevators or home appliances.

Sahavio is a mobile system for managing the jobs, locations and service reports of field service teams. The office assigns the job, and the technician takes it on their phone and completes it on site.

In the morning, the operations manager distributes incoming breakdown and maintenance calls to the teams. When the technician arrives at the customer, they start the job, add the parts used and photos, have the customer sign, and close the report.

What it offers.

Click a topic for details.

Job assignment

Calls are opened as jobs with address, priority and required skill, and assigned to a suitable technician. The technician receives the job as a notification on their phone.

Team coordination

Team locations and job status are followed on a map. For an urgent call, the nearest available team is picked and the job is sent to them.

Service reports

The technician adds the work done, the parts replaced and before and after photos to the report. The customer signs on screen and the report is sent as a PDF.